Make Dynamics 365 more valuable to your org.

Automatically capture 100% of your customer interactions and data in Dynamics 365.

Most popular Microsoft Dynamics 365 integrations.

Avaya
Avaya + Microsoft Dynamics
Genesys
Genesys + Microsoft Dynamics
Cisco
Cisco + Microsoft Dynamics
Cisco
RingCentral + Microsoft Dynamics
NEC
NEC + Microsoft Dynamics
Asterisk
Asterisk + Microsoft Dynamics

These are just a few of our wide array of Dynamics 365 integrations. Contact the Tenfold team to explore your possibilities.

Leverage the full potential of Microsoft Dynamics 365.

Harmonize and modernize your customer data

Tenfold unifies Dynamics 365 with all leading voice and omni-channel systems. We also integrate Unified Service Desk to leverage all capabilities from Microsoft’s Channel Integration Framework v1 and v2.

Create better agent and customer experiences

Use better customer context to power higher customer satisfaction and more finalized sales. Tenfold automatically logs every communication  into Dynamics 365, and enables better data access and sharing across your organization.

Increase CRM adoption in your business

Give your agents a complete view of call volume, call length and other performance metrics. Use actionable insights to make informed coaching and data-driven decisions.

Simple, secure deployment

Integrate Dynamics 365 with your communications platforms without replacing your legacy IT or telephony systems. Tenfold experts stay by your side for the full implementation process.

From a sales management perspective, [Tenfold] gave us the data to help coach reps to achieve their targets. By measuring quantity and quality of calls, we could identify areas for improvement to assist them hit their overall sales targets.
STEPHANIE DRUMRIGHT
STEPHANIE DRUMRIGHT
INTERNATIONAL BUSINESS SYSTEMS ANALYST, LOGMEIN

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Get more out of your Microsoft Dynamics 365 investment.

Integrate dozens of communication platforms with Microsoft Dynamics and Dynamics 365 to increase productivity while improving employee and customer experiences.